Choosing the Correct Medium by Juan Arnez

We have all been there. You just can't seem to decide which one. Your phone, send a text message, leave a voice message, send an e-mail, write a formal letter, write a memo, talk in person - phew, what a headache. Now its important to remember that all these are acceptable mediums of communication, but you must be careful and take a few minutes to think about who,where and why you are writing or communicating. In a professional business atmosphere you want to stay clear of text messages and probably want to avoid calling or leaving messages. If urgent or involving a complicated issue, speaking in person is a must. E-mail or company messaging in the form of memos is probably your best option. If speaking to someone in the same institution, you can skip a lot of the formalities. If not, then a formal business letter is the appropriate medium.
Always remember to take a few minutes to decide on the correct medium, by considering the reader.