"http://www.stc-phoenix.com/Rough%20Draft_Current/July05%20files/insdesign_july05.htm"
Now this does not seem like a very fun and interesting job to do. I am sure we all have read a policy manual right here on campus. The process of writing a manual takes time and must follow the three C's. When writing a manual you must be careful when you edit the policies and when making changes to the policy that you follow clarity, conciseness, and coherence. The policy manual must be straightforward and simple. Most people really don't spend much time reading the manual but there are some out there who will read a manual from front to back. If you are one of those people who do read them I am sure you want to be able to read it quickly and as painless as possible. The manual must have clarity so that it is understandable and easy to read. You want the reader to understand right away what you are trying to get across. You don't want the reader to have to stop and try to figure out what points you are trying to make. It is important when writing that you do not include unnecessary words or phrases. It is important to be exact and complete to make sure that the information is explained concisely. It can really help the reader if you are very coherent with the writing. Make sure the policys contain logic and have been thought through completely. I have included a link to information on writing a manual and some good tips to being a professional writer.
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Hey Kevin,
ReplyDeleteGreat post. Just had to assemble something that I bought today and I wish that the people who wrote the manual would have read your blog post first. Unfortunately trying to read manuals is usually an irritating and timely experience, but if more people followed your tips, it probably wouldn't be the case.
Thanks,
Tyler
This is very true! Great post and very helpful. Sometimes reading manuals can get very annoying especially when the writer was out of it the day he/she wrote it! Thanks for the tips Kevin, I will be sure to take them into consideration when I receive something I have to assemble myself.
ReplyDeleteGreat post, a topic that not a lot of people think about.
ReplyDeleteI like the voice you are using in your topic on manual writing. How about a visual and more white space, Kevin??
ReplyDelete